Important Note About Lead Times

September 18th, 2008

We are currently very busy and want to be sure everyone understands the Lead Times posted here on the home page. These indicate how long a wait before new orders can be scheduled. It is important that you check this before submitting an order. We believe this is a good way to manage your expectations so that you can then better communicate turnaround times with your own clients.

So if you submit a new Design Order, at this time it will be 10 days before normal turnaround begins. Similarly, if you submit a Refine Order with standard turnaround of 3-5 days, production will not begin for approximately 14 days.

And we want to thank all of our dedicated clients for their patience and understanding!

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