Design FAQs

What is the cost of a design?

We have a variety of options, so you will want to visit the contact page and sign up using the available form.
We will promptly reply with info and pricing. Full designs begin at only $8 per page!

How do I submit files?

Album files may be mailed on DVD or CD, a mini hard drive, even a USB flash drive. For small submissions (300 or less),
we’ll set up an FTP folder for you. We will accept whatever works best for you!

What is a Page?

A page is one side, just like in a book. Two side-by-side pages are a Spread.

Is there a minimum number of pages?

Yes. Our minimum is 20 pages. When you submit your order, you will specify an exact number of pages. If you like,
we will design extra pages that you can show your client. More information will be available on your order form.

What about a cover?

We design Covers too! There is a flat fee for cover designs.

How long until I see the first draft?

This depends on the complexity and page count of your design, but normally within 5 to 10 working days from the time
production begins. To help avoid waiting lists, we now post Lead Times on the home page.

Can I add or delete graphics?

We can add graphics anytime. It’s best if you include them in your initial order since they are a design element.
Graphics may add up to 2 days to production time. You may delete the graphics, but keep in mind that charges for
graphics still apply once the design work has been performed. There is no additional charge to delete them,
but we hope that you wouldn’t want to!

How many images are in an album?

We recommend submitting 2-3 images per page. We suggest you also submit additional images for us to use as
backgrounds and accents, such as scenic or detail photos from a wedding.

Will you choose the images for me?

We will, if you like. There may be an additional editing fee and additional production time. We do request that
any “must have” images be identified, preferably in a separate folder with instructions.

What if there are changes?

Swapping images (vertical for vertical, horizontal for horizontal) is included at no extra charge. Swapping vertical for horizontal
or horizontal for vertical is also free of charge, however, it will affect the look of your design. Cropping and simple black & white
conversions are also done at no charge. There are additional fees for Artistic Enhancements and retouching to images.
Changing a layout is considered a new page and is charged at the regular page rate.

Can I choose the colors of the design?

Yes! In fact, you choose many aspects of your design! You will provide us your preferences when you place your Order,
and we can discuss your project before we begin the design.

What file types do you accept?

Because we are a design firm, we accept nearly all file types, including JPEG, TIFF, DNG, and RAW.
Processing fees may apply per image for DNG and RAW files, and will add time to production.

Will you retouch and enhance my images for me?

Certainly! Fees apply per image, and will add time to production.

Will you submit my designs to album companies for me?

Definitely. There is a small fee to submit designs directly to the album company.

How will I receive my design? And what file format?

Your finished files will be available for download from our server. They can also be mailed to you on CD.
Normally we provide your design as JPEG files, but you may indicate to us a format preference.

Will you provide me with layered PSD files?

Yes, we now offer PSD’s. There is an additional per page rate due to the additional time,
processes and procedures for creating PSD files.

How will I see my design?

Your design will be hosted online and a link will be provided, which you may share with your client.

How long do I have to make changes and how long do they take?

You have up to 4 weeks to submit your revision request. Revisions take approximately 2- 3 days and will be re-released online.
If after 4 weeks we do not hear from you regarding changes, your design will be finalized, archived, and placed on our server
for download. You can still request revisions after this time, and we will collect any new payments separately.
Be aware that once a design is finalized and your final files delivered, there is a fee to un-archive the design files,
plus normal fees for further changes to the design.